Items purchased will be charged at the sales price indicated at the time of purchase. Prices are continuously updated and are subject to change. Past orders will not be updated to reflect later prices. Pricing is always in US dollars.
Items offered at clearance pricing are available only while supplies last. Should a clearance no longer be available, e-mail notification will be sent identifying the cancelled item. Your credit card will not be charged for any item not shipped.
Excluding clearance items, a backorder will automatically be generated for all merchandise not shipped with your original order. A packing list will be included with your order identifying the backordered items. No additional shipment fees will be charged with a backorder and your credit card will not be charged for the backordered item until the product ships. Backorders will be cancelled if items can not ship within 30 days.
You may check your order status at any time by logging in to the DecoArt online store and clicking the "Order Status" link in the main navigation. If your order has not been received within the time frame outlined below, you can contact us online or call us at 1-800-367-3047 for assistance. Be sure to have your email address and order number handy when contacting us.
For US orders shipped via Ground, please allow 6 to 10 business days from the time of order for processing and delivery.
For Canadian orders shipped via Ground, please allow 8 to 12 business days from the time of order for processing and delivery.
For 2nd Day shipping (US only), please allow 2 to 4 business days from the time of order for processing and delivery. (Note that aerosol sprays will not be shipped via 2nd Day.)
Delivery of items offered in our online store is limited to the continental United States and Canada. Shipments can not be delivered to PO Boxes. Shipping will be charged at the following rates:
|UNITED STATES||ORDER TOTAL||GROUND SHIPPING||2ND DAY AIR|
|$100 or more||Free||10% of total order|
Order total must be at least $50 USD (merchandise only, before shipping)
Actual shipping charges will be added to your total and billed to your credit card after your order has been filled. Approximate shipping charges for a $50-$100 order be between $15 and $25 for shipping.
A processing charge of $3.00 per order will be added.
It is your responsibility to pay all customs tariff duties and taxes.
All orders are subject to merchandise availability. No items will be back ordered.
All sales are final. No returns will be accepted.
RUSH delivery is not available.
A contact phone number must be available.