As a company, we focus on three key concepts when developing and supporting new products: quality, value, and service.
Our products undergo extensive research, development, and testing before arriving on a customer's shelf. We are proud that our paints are made in the USA and want the quality of those products to reflect that pride.
Economics are at the base of every business. DecoArt works hard to keep our costs down so that we can pass those savings on to our customers. We want to provide the best possible product at the most competitive price.
Continual improvement of the customer service experience is critical to our business model. We are working on process improvements for all areas of support. Our customers are the driving force behind everything we do. Anything less than 100% customer satisfaction is unacceptable.
Our continued focus on these key areas results in a wide variety of paints, finishes, and speciality products that cater to people of all ages. Our Creative Team develops products, projects, and techniques that inspire and educate our customers and achieve our ultimate goal of improving people's lives.